Shipping Policy

​

  Shipping Policy – Mossy Situation LLC

1. Order Processing

• Orders are processed within 3–5 business days.

• Orders placed after 3 PM EST are processed the next business day.

• You’ll receive a confirmation email with tracking details once your order ships.

2. Shipping Options & Rates

We offer the following shipping methods:

Method

Delivery Time

Cost

Standard

3–7 business days

Calculated at checkout

​

• Rates are based on package weight and destination.

• We ship via USPS

3. International Shipping

• We currently ship to select countries.

• Customs duties and import taxes are the responsibility of the customer.

• Delivery times vary by destination (typically 7–21 business days).

4. Restrictions

• We do not ship to P.O. Boxes or APO/FPO addresses.

• Some herbal products may be restricted in certain regions due to local laws.

5. Damaged or Lost Packages

• If your order arrives damaged or is lost in transit, contact us within 7 days.

• Please include your order number and photos (if applicable) for faster resolution.

6. Seasonal Delays

• During holidays or high-volume periods, shipping may take longer than usual.

• We’ll notify you of any expected delays on our homepage or via email.

7. Contact Us

For questions about your shipment:​ VIA chat on website.